Online Backup Services Provider: How to Choose Your Offsite Backup Vendor of Choice
This article outlines the final criteria of a methodology to determine the online backup services provider for offsite backup.
In my earlier article, we discussed a two-stage methodology to help you determine the online backup services provider for your offsite backup needs.
In that article, Stage 1 of the methodology – compiling a short list – was covered in detail.
Today, we will talk about Stage 2 where you will assess those on the short-list against the final set of criteria to determine the top rated vendor.
I have listed the final criteria in the order of importance.
1. Around-The-Clock Phone Support
Remember that data recovery is not an activity that is done frequently.
Yet, when the need arises and especially when an entire server is down, the recovery has to be done correctly and quickly to minimise downtime.
This is best done by having the online backup services provider guiding you over the phone (or at the minimum using live chat) while the data restoration is being carried out.
Having a single...
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