Business owners and business professionals fear the risk of using Open Software products. They can see that some businesses take this path and seem to benefit from the cost savings that Open Source offers, but they feel open vulnerable.
This not a charge that is exclusive to Open Source products, since I have worked with organizations who have bought software product and support only to find that it is buggy and that the software developer has a three month release cycle. I have been involved in innumerable workarounds for commercial software.
Open Source products are developed by the software community at large; with a credo of develop fast release often. Because of short development cycles bugs are found quickly and releases come out often.
One of the good things about open Source products is that you can learn from the work of others. As an example, it might be that you want a HTTP server that must be extremely efficient but your developers don’t know enough about the problem. They can download a number of different servers (Apache is only the tip of the iceberg) look at the code and get a feel for what other developers have done.
If...