Questions to ask your toll-free virtual pbx provider?

Below is a list of items you may wish to shop around before you finalize your service provider.

1.Virtual PBX Services: Many of the toll-free providers simply route the calls to a local number without presenting the various virtual pbx options such as call-hunt, follow-me, auto attendant, voicemail, dial-by-name, business hours greeting and non business hours greeting etc. Make sure these services are enabled and are provided free of cost to you.

2. Check for double-billing and cancellation charges: Most of them double bill and you may want to stay away from these providers. This will save you from surprises and hidden charges in future. Be sure to read the terms and conditions for hidden cancellation charges. They go as much as $100.

3. Auto-Attendant with voicemail: An auto attendant with an option to record your own voice as welcome greeting is a must for every business. 800PBX provides free greeting done by a professional artist.

4. Call-forwarding: Many providers forward calls however they are usually sent to your cell phones voicemail and not properly screened for a live person. 800PBX prompts for user input to avoid redirection to local...