Suppliers of floor coatings to businesses and do-it-yourself home owners are deploying real-time technical phone support in order to solve the problem of improper installation.
The trick to creating a quality floor coating is getting the coating to adhere to the substrate surface with out chipping, peeling, or lifting. The key is preparation of the floor surface. But good surface preparation is a direct function of the experience and training of the applicator. Technical help lines now provide the business maintenance crews and homeowner the necessary on-the-job training and factory direct experience by phone. This kind of personal support greatly enhances the custom-built kits that suppliers are providing to homeowners.
Highly chemical- and wear-resistant, epoxy coatings have been used on concrete floors for decades in the industrial arena. These coated floors are easy to maintain with enhanced beauty and reduced wear. Unfortunately, these industrial grade coatings are generally not placed on the shelves of hardware stores and big box retailers due to liability concerns. In addition, store clerks are usually unable to provide the needed guidance for proper...
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