The monthly performance recognition awards have come round again but, once more, Fiona White is sure she won’t be featuring. Fiona is a consistent administration worker. She is well organized and clears her desk of the day’s work without making fuss or having 5-minute panics like some of the others seem to do. She often helps these people out because she has enough control over her own work to be able to reschedule things. However she is not a high profile earner for the company. She’ll never make the big sales, negotiate the mega-deals or save the business thousands through the work that she does. She knows she is one of the better performers in her field but does anyone else?
Ever since the advent of ‘time and motion’ studies there has been an understanding of the difference between working hard and working smart. Some individuals prefer to work in a state of chaos. It provides them with the challenge that perhaps the job does not. They can battle disorganization instead of strolling along doing the job. Making substantial achievements for them always has the appearance of running a marathon.
Smart workers, on the other hand, may...
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