Sales management, in most companies, is controlled by customer relationship management (CRM) software. There are a number of options available, including the market leaders, GoldMine software and ACT! software. Within these contact management software programs there are dedicated modules for sales management.
The customer relationship is what governs sales. A good relationship where the customer trusts and respects the company will mean repeat business and healthy sales. A poor relationship instills the opposite. By first cultivating a good customer relationship you can position yourself to fully implement the necessary sales management tools.
While a happy customer is essential to healthy sales, a happy and motivated mobile sales team is equally important in maximizing efficiency. Many wise words have been said in this respect. Quotes may not be what immediately spring to mind when we think of sales management tools, but if it helps to motivate and inspire, then they are useful tools indeed. A few of the best quotes in this respect are as follows:
* “The majority of men meet with failure because of their lack of persistence in creating new [sale...
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