Sales : Using the Law of Expectancy

| Total Words: 375

Studies in persuasion technology show that what you expect tends to be realized. I call this the Law of Expectation, which is also one of the tenants of sales.

As a sales professional, your expectations influence reality. I recently came across a movie called, “What the Bleep Do We Know?” It explains how our thoughts and intentions shape our reality. If you havent seen the movie, I urge you to do so. (You can go to http://www.whatthebleep.com/ to learn more.)

The movie explains that human behavior is directly related to how others expect us to perform. As an example, there was once a study in which first grade students were told that blue-eyed kids are smarter than brown-eyed kids. The blue-eyed children subsequently scored better on tests than their brown-eyed peers.

After several months they decided to bring the children together and tell them that what they’d told them before was wrong. This time, they said that all children are born with blue eyes and the more we learn the more our eyes turn brown, so brown-eyed children are smarter. Just as predicted, the blue-eyed children started to have trouble with their studies and the...

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