The Kingdom of Saudi Arabia is fast becoming home to a number of business process outsourcing companies from all over the world. The principle of contracting services for noncore operations from an outside source has been readily accepted by a lot of companies in Saudi Arabia.
More and more companies have adapted to this new business trend. Most of Saudi Arabias biggest business groups capitalize on the very convenient Business Process Outsourcing services.
This trend has been quickly accepted as the norm in various industries in the country. The industries of banking, consumer goods companies, insurance companies and telecommunications companies are already using outsourced call center services for their marketing, collection and other department needs.
Majority of companies in Saudi Arabia have already outsourced their customer service department. And the IT based customer service is the first sector that has utilized the convenience of outsourcing services from the onset of business process outsourcing trend in Saudi Arabia.
Lately, business process outsourcing companies from abroad have started proliferating in the Kingdom. More and more BPO...
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