When writing a business letter or document it is important that you have your readers’ needs in mind. I always think before I write who am I addressing, what point(s) am I trying to get across and how will this be interpreted?
You should layout your document so that it is easy on the eye, and highlights the key points. Always state your purpose clearly and quickly. Be specific and concise and make sure you avoid overused words and phrases.
A decent document should be effortless reading. Craft your sentences carefully so that they hold the readers’ attention and are simple to understand. I find that most documents I read are written poorly and some are difficult to understand and very tedious to read.
The best technique I have found when creating a document is to dump my thoughts on paper and then to edit it for clarity and ease of reading. I organise the information so that it is easy to understand and has some semblance of order. I then search for and eliminate unnecessary words & difficult phrases.
When writing emails I try to keep them simple and straight to the point. I spend a little time on creating an attention-grabbing...
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