Do you know whats happening in your own site search? Understanding site search is one of the most important KPI (Key Performance Indicator) you should measure. According to a Forrester study, over 50 percent of major web sites fail in search usability. When your search fails to deliver, your conversion suffers. A low converting site will result is less sales and decreased revenue. Search is not just another nice feature to have. You have to think of search as a revenue generating part of your business.
Your company works hard to drive traffic to your site. Many visitors will use your on site search instead of browsing through your site. Online shoppers want to use site search to expedite the shopping experience. The faster and easier they can locate the product they are looking for the more likely theyll buy on your site. The more roadblock you set in place to inconvenience the shopper, the more likely theyll buy from someone else.
Do you know what they are searching for? Are you in any way measuring what search phrases are queried on your site? It is not enough to have site search as a feature. You must analyze it. You have to understand it. Then, you have to...
To view and download this full PLR article, you must be logged in. Registration is completely free. Once you create your account, you will be able to browse, search & downlod from our PLR articles database of over "1,57,897+" on 1,000's of niches and 200+ categories without paying a penny. Click here to signup...
