In the early days of the World Wide Web, the word went around that the thing to do on a home page is to heartily and sincerely welcome the visitor. Today, this is unnecessary, cliched and ineffective. Instead, an effective home page needs to quickly orient the visitor to what the business or professional practice offers, distinguish these offerings from competitors’ and direct the web site visitor what to do if they are interested in learning more.
It’s especially important to make a strong and clear presentation on the home page if you want perfect strangers coming from a search engine to spend more than 10 seconds on the site when determining whether or not it is relevant to them. Getting business from such strangers is one of the major payoffs of having a web site, and they lack the patience of someone who has already had contact with you or been referred by a trusted source. Even people seriously inclined to hire you don’t have endless patience to wade through hot air, jargon or superfluous preliminaries.
Therefore, a home page must make it possible to answer these questions within 10 seconds:
* What is being described or sold here?...