Having a clear, unambiguous understanding of role and responsibilities is one of the foundation stones on which successful managers operate. Without this, the manager cannot be sure what activities to lead on, take part in, praise, reward, discipline, or not be involved in. Managers will inevitably become involved in activities and take responsibility for activities that they should not. Worse, areas of responsibility that are those of the manager will be ignored. Managing personal workload and other individuals and teams effectively is not possible when the role and responsibilities of the manager are uncertain. The solution is to arrange for these to be discussed, clarified and agreed, and communicated to other managers and to operational employees. The manager and their line manager must then regularly review the role and responsibilities and make adjustments when necessary.
Whilst role and responsibilities can be relatively easily agreed, the question of degree of authority is often more difficult. A manager that has the responsibility for activities but, for example, has no authority to make necessary local activity changes, be flexible in managing budgets, praise...
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