Anna is Ginas senior producer for a lifestyle show; lately Anna seems to be distracted, the quality of her work has declined and Gina wants to know what the problem is. In the workplace, people devote around 80% of their time in an interpersonal situation. Studies have shown that most of the problems that arise in the workplace are rooted in poor communications.
As Annas superior, Gina can make use of the following techniques for effective communication to discover what caused the decline in Annas performance:
Identify the issue and focus on obtaining information relevant to the issue.
Anna, during the past two weeks I noticed that weve fallen behind schedule. What can we do to keep up with our deadlines?
Phrase your questions to be open-ended; open-ended questions invite discussion while leading questions convey an expected answer.
I was wondering because we have been working together for 10 years and this is the first time we experienced any delay. Why the change?
Effective communication includes nonverbal language; to encourage dialogue, make eye contact and maintain an open expression. Other nonverbal forms of communication that...
To view and download this full PLR article, you must be logged in. Registration is completely free. Once you create your account, you will be able to browse, search & downlod from our PLR articles database of over "1,57,897+" on 1,000's of niches and 200+ categories without paying a penny. Click here to signup...
