The “little bit extra” is a very powerful concept to put into practice today in every aspect of your life. The difference between being ordinary and being extraordinary is that little bit EXTRA. The little bit extra is what separates average performers from CHAMPIONS!
In a sales process, the little bit extra is that one extra follow-up call, that extra sincere thank-you or the extra little bit of energy that you put into the presentation of your business. This will separate you from your competition. You can either go through the motions of your business or you can give that little bit extra in order to cement yourself in the mind of your potential customer. We all can relate to purchasing a product/service from someone who just gave you a little bit extra attention than their competitor did and THAT is the reason we bought from THEM!
When I personally coach someone, one of my key strategies is to move them to become champions in their field. One of the easiest ways is to show them the value of what a little extra eye contact with their prospects or customers brings. You need to look your prospect or customer directly in their eyes when you are...