The 10 key elements for a Best Practice Supply chain
Introduction
Over the past 10 years a great number of businesses ranging from SMEs to Blue Chips have been rolling out or updating their Enterprise Resource Planning (ERP), Distribution Requirements Planning (DRP) and Advanced Supply Chain Planning solutions (APS). There are a variety of reasons for this intense activity, ranging from the need to consolidate IT following an acquisition, through to the desire to improve the IT capability in order to implement a particular supply chain strategy.
The 10 key elements for a Best Practice Supply chain
1. Have a clearly understood and agreed service level agreement (SLA) with your customers
The SLA should be a detailed understanding of the service to be offered, particularly in relation to lead time, minimum order qty and stock holding requirements. It should also articulate the parameters that define exceptional demand (e.g. a promotion) from normal fluctuations in demand that can be accommodated as business as usual.
2. There should be a robust, regular channel of communication with your customer, in order to...