Why do companies conduct surveys? To top it, why do companies pay for participating in a survey? This small write-up will help you understand the basics of survey and the paid form of surveys.
Survey is nothing but data or information collection. This information is processed to arrive at a useful conclusion. This useful conclusion may be in the form of new product or better customer service or larger distribution network. All of this is done to enhance customer satisfaction about a product. Surveys are essentially statistical in nature. The non-statistical approach to people’s opinion is termed focus group interviews. Focus group interviews hover around qualitative aspects of people’s opinion about a product. Surveys are conducted over a large number of people against very few in case of focus group interviews.
Person participating in a survey is called respondent. Questions are asked her regarding her perception about a product. Surveys try to understand overall perception of the population based on the responses of the people surveyed. The group of people surveyed is called sample.
The findings from the sample are treated to be as though these...
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