There are several good customer relationship management software programs on the market but Microsoft CRM is by far your best choice because of the benefits it has to offer.
The biggest benefit is that it integrates with Microsoft Business Solutions for Financial Management, Microsoft Office, and other systems to that you get a complete picture of your customer.
Its important to note just how easy it is to integrate Microsoft CRM with Microsoft Office. Because it is so easy it enables your employees to access Microsoft Dynamics CRM right from their Microsoft Office Outlook whether they are working online or offline. Its a great tool for your sales department and it takes little training to make it happen.
In fact here are just a few of the benefits that are a result of this integration:
1. Increased Sales
Implement Microsoft CRM and watch the success of your sales department blossom before your eyes. You can quickly shorten the sales cycle but you can also close more leads with fewer missed opportunities. Your sales system is now automated including your order management and your quotes.
2. Efficient Customer Service
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