The Importance Of Application & Protocol Behavior Testing To Accurate Network Assessment
Awareness of performance problems in a large enterprise network comes from different sources. Sometimes it is a monitoring tool and sometimes it is complaints from business users.
Monitoring tool notifications stay within IT–quietly. With all the alligators to shoot, such issues may be left for a quieter time. Nevertheless, since those alligators reproduce so quicklythat quiet time may never come. Besides, such tools usually focus on “Server Down, Switch Down” alerts and cannot perceive the far more subtle signs of a problem.
Business user complaints are visible — frequently high profile — involve Business User engagement. Such problems are discussed in management conferences and must be addressed quicklyandsuccessfully. Even if there are no alerts from you monitoring systemthey must be addressed. After all, those automatic alerts (if they triggered at all) are not really focused on the “User Experience”. When a human being is having trouble performing their job, which feeds their family, for any reasonthey do not want to...
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