The Massachusetts lemon law is designed to protect customers who have serious defects in their new cars. The state defines a lemon as a vehicle that impairs the use, market value or safety of the vehicle and which has not yet been fixed after a reasonable number of attempts.
This law applies to new cars, motorcycles, cans and trucks bought in Massachusetts from a car dealer for personal or family use. This is valid for one year or 15,000 miles from the original date of delivery whichever comes first. The law does not cover auto homes as well as vehicles used for off-road or business.
Under the law, repair attempts must be done during this period but the manufacturers final attempt can be done after the term of protection.
For you to take advantage of this law, you have to show specifically how the defect impairs its use, depreciates its market value or endangers those who use it. You must also have a record of at least 3 or more attempts to try and fix the vehicle as well as show that nothing has changed.
This means keeping a record of all repair work done and making sure that the problem you have complained about is mentioned in the report....
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