Businesses dont want you! Well, most businesses dont. Sure, they want your money, they will take your orders and they would love your referrals, but they dont want YOU. Wanting to take care of you and your needs as a customer rather than just your order involves time, follow up, research and money. What takes a business from good to great is an investment in you, their customer. It is my opinion that it is this extra stretch of time and effort that often takes the true success stores in business and makes them something worth talking about.
So how do you become one of the exceptions in business and push yourself beyond your competitors? In concept it is simple–focus on meeting and exceeding your customers needs. In practice it takes work; lets take a closer look at how you can create something worth talking about in your business by focusing on the concepts of Y.O.U.
Your customer is your life-blood. Lets face it, without customers you would be done, right? Do your customers know that? They should! Think of ways to tell them how important they are, everyone likes to feel important, appreciated and needed. Here are some examples of ways that you can make sure...