On a recent airplane flight, I thought of all the systems that are in place to get us from one destination to another as efficiently as possible.
Boarding
Consider the rapid turnaround of planes these days. When the arriving passengers disembark, their luggage is taken off, the plane is refueled, a maintenance check is done, the interior is cleaned, a new crew boards, luggage is loaded, food and drinks placed on board, and the new passengers settle in often all within 30 minutes. Then were soaring to our next destination.
Taking Off
We don’t buckle up in our seats and then wait while the pilot rummages through stacks of papers, old charts, unread magazines, and empty food containers, trying to figure out what the present destination will be and then where the directions are for that destination.
We expect these procedures to go smoothly and rarely give the process any thought. The pilot boards knowing exactly what he is going to do. There is nothing in that cockpit that is not specific to the job at hand. He has a set of procedures that he follows, in a set order, to make sure nothing is skipped. We count on that, for both punctuality...
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