When a web design agency gets a job from a client that they have never dealt with before, they go through a very specific process in order to fully satisfy the client. If you are thinking about starting a web design agency and you want to offer your services, your main focus will be on gaining a solid reputation and maintaining it. So, follow the steps that hundreds of agencies have followed in the past in order to provide your clients with exactly what they expect and need.
The first important thing is to establish exactly what you will do and what you wont do. When clients go to web design agencies, they usually expect to be presented with a fully functional web site. But many design agencies dont offer coding services, and simply offer design. This has led to many conflicts in the past, and it is a good idea to make it clear what you are going to give them when youre done working. It may even be a good idea to draw up a legal contract that you can use for all your clients, and change small details within.
After youve established what you can and cant do, youll start to gather information about the project that they need done. Different objectives for the web...
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