1) You must find an EAP in your city or state.
Finding an EAP in your home city or state makes little to no difference in the scope and quality of service you will receive from your EAP. Most EAPs have an extensive nation-wide network of counselors. Let’s say your company is based in St. Louis. An EAP in New York might actually have more counselors under contract in St. Louis than another EAP that is actually based in St. Louis. It is important to remember that EAPs are facilitators and they can perform their tasks sucessfully from any location within the United States. Instead of being concerned about the location of an EAP, you should concern yourself with their network coverage in your area. It’s alot like cell phone reception. If you live in Key West, Florida and your shopping for a new cell phone plan, would you be concerned with how well Cingular covers your area, or if they have an office down the street.
2) EAP can only assist in facilitating mental health treatment for your troubled employees.
This issue is a hot topic among EAPs. There are some EAPs that focus solely on facilitating mental health treatment for your troubled employees....