When it comes to telephone services there are many choices available to businesses. The choices can be confusing and it may be hard to identify what you actually need. Here are some tips to help you make the best choices.
Know your business needs. While it may be easier to just guess youre in a much better position if you have a handle on what your telephony needs actually are. How do you get this information? One way is through whats called a traffic study. This can be ordered through your current provider and will supply you with a report that details the calling patterns of your business. Another way is through the details on your phone bills. If your bills arent detailed you can order more detailed bills. Then youll need to scour them to determine the calling patterns and amount of calls made each week or each month.
Learn new technology. Telephony technology is always changing. New technology that was deemed too expensive a few years ago may be much more affordable today. One case in point – T1 phone lines. The DSL used to be the standard communication choice until the T1 came along. Now the prices and availability have made it a no-brainer. T1...
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