Marketers should consider employment status when allocating resources for targeting consumers. Full time employees make as many daily contacts as part time employees and stay-at-homers combined! A consumer package goods manufacturer might consider sampling its products in or near their targeted consumers’ workplace rather than, or in addition to, traditional in-home sampling. For purposes of the study, “contact” was defined as “any type of direct communication a person has with another person including spoken to in-person, by phone, or written via email, or instant/text message.” Stay-at-homers tend to make more daily visits to chat rooms, message boards, free email services, forums, and any information station they can easily find. Including web site addresses and promotion codes in marketing efforts, making it easy to pass this information along online, is a tactic that works well with this group of people provided there is perceived value. Marketers often use household income of $75,000 as an affluence threshold but there was no apparent increase in word of mouth or (WOM) activity for people with incomes from $75,000 to $90,000. The results...
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