Upgrading a business phone system is, whenever possible, a much more cost effective alternative to replacing a business phone system. Replacing a business phone system can be an expensive and time consuming endeavor, to say the least. The biggest obstacle most businesses face when upgrading is that many business phone systems are expandable to a limited degree. Some systems have limitations that will force a business to completely replace their existing equipment. For this reason alone, it is essential that businesses consider both their current and future needs before making a phone system purchase.
If you or whoever originally purchased your equipment planned properly, upgrading your phone system could be as simple as adding a few new phones to your line structure. Some business phone systems, such as key systems, are limited in their expansion capabilities. They are lower in price than private branch exchange systems and are suitable for smaller businesses that don’t expect to expand beyond the maximum number of lines and handsets. Private branch exchange systems, however, are extremely expandable and often offer more options, although the difference between the...
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