When that subject was introduced, the entire auditorium started yelling, “Yeah, why can’t we ever get bonus time?” At that point one gentleman stood up and said, “I don’t know what you’re talking about. I’ve been there on bonus time fourteen times in the last six months.” I became concerned that we might have a riot and all the other unhappy Owners would injure him. Now, how come the experiences were so different?
First, you must remember what Bonus Time really is (that is besides a sales feature). Originally, not all the time was sold in specific resorts. Anywhere from 48 weeks to 51 weeks of the 52 available were sold. The rest were designated “Maintenance Weeks”. They were the time when the resort would be refurbished. It was later found that most of this kind of maintenance could be accomplished “on the fly” and 52 weeks were actually sold. Theoretically, if everyone showed up for their reservations and the maintenance weeks were actually fully used, there would be no bonus timenone! Unfortunately, some original salespeople said, “You can have bonus time whenever you want in addition to...