Why We Designed Our Own NAS Servers For Use In Our Data Center
Over the past few years, we at Technetium, Inc. have had the opportunity to deal with Snap because of our model 14000 Snap servers. One day we installed new managed switches and the Snap Web-based management console would no longer operate. It would just hang at gigabit speed. To make a long story short, after exhausting all of my options on the Internet, I sent Snap technical support an email to try and resolve the problem. Here is their response:
Your case, 000000000005476, was updated. Please refer to the information below for our response. Please Click here if you need additional support on this issue.
Please do not reply to this email as it will not be seen by a live representative.
Your Query:
I have 2 snap 12000s and they will not negotiate 1000tx to my Dell Powerconnect 5324 switch. I’m afraid to set the nic in debug to anything other than auto.
It also shows half duplex when the switch shows full duplex.
Thank you in advance,
Todd Foster
Our Response:
Good morning Todd.
Again this is not technical support. We can be reached...
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